In Their Own Words

---

In February 2023, our clubhouse at Harmon Golf in Rockland, MA suffered extensive water damage due to a sprinkler head freeze. Navigating the insurance claim could have been overwhelming, but thanks to Mike Garofalo at MAG Public Adjusters, the entire process was seamless.

Mike was not only incredibly responsive and efficient, but he also kept me informed every step of the way. He worked closely with vendors to minimize disruption to our operations and made sure we received the coverage we needed to recover fully.

His professionalism, expertise, and dedication were invaluable during a stressful time. I would absolutely recommend Mike and MAG Public Adjusters to anyone facing a property loss.

After an ice dam caused significant damage to my home, I initially tried to handle the claim on my own. The insurance company’s offer was far below what was needed, and I felt frustrated and overwhelmed. That’s when I brought in Mike Garofalo from MAG Public Adjusters—and I’m so glad I did.

Mike was able to settle my claim for more than eight times the original offer. He also helped coordinate a contractor to ensure that my kitchen was restored to its pre-loss condition. Throughout the process, Mike was honest, transparent, and incredibly supportive.

His expertise made a huge difference, and I’d confidently recommend Mike to anyone facing a homeowners insurance claim.

When a dishwasher leak destroyed our brand new hardwood floors, we had no idea where to start. Thankfully, we had Mike on our side. He quickly brought in the right mitigation team and thoroughly reviewed our insurance policy. Not only did he ensure we received full coverage—he identified areas we didn’t even realize were included in our policy.

Our insurance company initially wanted to replace only the flooring around the dishwasher, but Mike knew better. Because the hardwood ran continuously throughout our first floor, he advocated for full replacement so everything would match. Thanks to his deep understanding of insurance procedures and attention to detail, we were able to restore our home properly.

Mike made an incredibly stressful situation so much easier. We couldn’t be more grateful for his guidance, professionalism, and support throughout the entire claims process.

We had a major mess on our hands after a first-floor toilet overflowed and ran through our bathroom and kitchen. It damaged our floors, walls, and even the bottom of our cabinets. We were overwhelmed and unsure where to even start with insurance.

Mike from MAG Public Adjusters was incredible. He handled all the communication with the insurance company and made sure nothing was missed. He helped us line up the right contractors and a mitigation company, and stayed involved to make sure everything was repaired properly.

Thanks to Mike, our home was brought back to its pre-loss condition—and we didn’t have to fight through the process alone. We can’t thank him enough!

When the hot water supply line to my washing machine failed, it turned my finished basement into a steam room—damaging everything from the tongue-and-groove pine walls to the family room and bathroom upstairs. It was overwhelming, but Mike made the entire process incredibly smooth. He handled the claim efficiently, and thanks to his experience and guidance, I was able to gut, rebuild, and restore everything quickly and correctly. I couldn’t have asked for better support during such a stressful time.

Mike was an absolute lifesaver when a hidden water line behind our refrigerator burst and flooded our kitchen, bathroom, laundry room, and finished basement. From the moment we called, he took charge of the entire process—filing our claim, coordinating a mitigation team, and even connecting us with a trusted contractor who understood exactly what we needed. His response was fast, professional, and reassuring during a really stressful time. We never felt alone in the process—Mike truly had our back every step of the way.

We had a small kitchen fire in our home in Rockland, and even though the flames were contained quickly, the smoke damage was overwhelming. It affected everything—from our walls and cabinets to our furniture and clothes. We were completely overwhelmed and had no idea what to do next.

That’s when we found Mike at MAG Public Adjusters. From the first phone call, he took the stress off our shoulders and walked us through every step. He worked directly with our insurance company to make sure nothing was overlooked—not just the obvious damage, but also things like lingering smoke in the air and the impact on our belongings.

Thanks to Mike, we were able to secure a settlement that covered the cleanup, repairs, and air quality testing. Most importantly, we felt confident our home was safe and healthy for our family to live in again.

We’re so grateful we had someone in our corner who truly knew the process inside and out. Highly recommend!